Residential Services
Find the assessment, compliance pathway or sustainability service relevant to your residential project.
In Brief
Residential projects may require different energy assessments, compliance pathways, sustainability frameworks or planning reports depending on the project location, dwelling type, approval stage and intended outcome.
Certified Energy supports new homes, alterations, additions, existing dwellings and residential developments across Australia. Services may relate to thermal and operational performance, NCC compliance, state or council planning requirements, accessibility, water management or voluntary sustainability standards.
The appropriate pathway is not determined by one factor alone. A project may involve more than one requirement, such as a state planning assessment alongside an NCC energy-efficiency pathway. This gateway helps identify the most relevant service area before moving into detailed technical or regulatory guidance.
Thermal performance, operational energy, NCC compliance, sustainability, accessibility, water-sensitive design and planning-stage project requirements.
Project location, building type, approval pathway, development stage and whether the required outcome is a rating, certificate, report or design assessment.
Start with the project question: energy and performance, regulatory compliance, sustainability and accessibility, or water and planning documentation.
Energy & Performance Services
Select the relevant pathway for a new home, whole-home energy use, an existing dwelling or a voluntary high-performance building standard.
New Homes
Thermal performance modelling for new homes and residential developments, expressed through a NatHERS star rating.
Explore NatHERS assessments →Operational Energy
Assessment of household energy systems, including heating and cooling, hot water, lighting, appliances and on-site energy generation.
Explore Whole of Home →Existing Homes
Assessment of an existing dwelling to understand its current energy performance and identify opportunities for comfort and efficiency improvements.
Explore Home Energy Ratings →High-Performance Standard
A voluntary building-performance standard centred on airtightness, insulation, thermal-bridge control, high-performance windows and controlled ventilation.
Explore Passive House →Looking for rating guidance?
Explore the NatHERS Knowledge Hub for information about current star-rating requirements, 7 Star homes and earlier benchmarks.
Residential Compliance Services
Select the relevant pathway for a NSW planning requirement, direct compliance with prescribed NCC provisions or a reference-building verification method.
New South Wales
A NSW planning and sustainability requirement addressing residential water, energy, thermal performance and applicable material-related commitments.
Explore BASIX requirements →Prescriptive NCC Provisions
Direct compliance with applicable NCC elemental provisions through prescribed requirements for residential building design and construction.
Explore Residential DTS →Reference-Building Verification
Verification Using a Reference Building compares the proposed dwelling with a compliant reference building where this alternative method is appropriate.
Explore the VURB pathway →Requirements can operate together. BASIX may apply alongside NCC compliance in New South Wales, while NatHERS, elemental DTS provisions and verification methods can serve different roles depending on the project and applicable approval requirements.
Sustainability & Accessibility Services
Select a broader residential sustainability framework or an accessibility pathway focused on usability, adaptability and everyday living over time.
Holistic Sustainability
A voluntary residential sustainability framework focused on positive, healthy and resilient homes across environmental and occupant outcomes.
Explore Green Star Homes →Accessibility & Adaptability
Assessment of residential accessibility provisions supporting safer entry, circulation, sanitary access and greater adaptability for occupants over time.
Explore Livable Housing Design →Different outcomes, different pathways. Green Star Homes addresses broader residential sustainability, while Livable Housing Design focuses specifically on accessibility, usability and adaptability. Neither replaces project-specific NCC, planning or energy-compliance requirements.
Water & Planning Services
Select the relevant pathway for Victorian sustainability assessment, broader planning documentation, integrated water-sensitive design or stormwater treatment performance.
Victorian Planning Assessment
The Built Environment Sustainability Scorecard assesses proposed sustainability outcomes within many Victorian local-government planning pathways.
Explore BESS assessments →Planning Documentation
Sustainability Management Plans and Sustainable Design Assessments document how a development responds to council sustainability expectations and planning requirements.
Explore SMP and SDA reports →Integrated Water Design
Water Sensitive Urban Design coordinates runoff, water quality, reuse, infiltration, landscape and treatment measures across the development site.
Explore WSUD requirements →Stormwater Treatment Assessment
A quantitative assessment used to test whether proposed stormwater treatment measures support applicable water-quality objectives for the development site.
Explore STORM assessments →These services may work together without serving the same purpose. BESS assesses sustainability outcomes, SMP and SDA document the broader planning response, WSUD coordinates water-sensitive site design, and STORM tests stormwater treatment performance.
Project Pathway
The appropriate service depends on the project location, building status, approval stage and intended outcome. These factors help identify whether an energy rating, compliance assessment, sustainability report or planning response may be required.
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State and local planning requirements can shape the pathway. NSW projects may involve BASIX, while Victorian planning applications may require BESS, an SDA, SMP or water-related documentation.
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New homes commonly require design-stage compliance or energy assessment, while existing dwellings may be suited to a Home Energy Rating or an assessment focused on improvement opportunities.
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Planning documentation, NCC compliance and voluntary certification occur at different stages. Identifying the current stage helps avoid commissioning the wrong assessment too early or too late.
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The required output may be a rating, certificate, compliance report, planning assessment, verification model or voluntary framework submission. Each serves a different project purpose.
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Some services respond to statutory planning or building requirements. Others, including Green Star Homes and Passive House, may be selected to pursue broader performance or certification goals.
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Yes. A project may need a planning report alongside an NCC pathway, or a mandatory assessment alongside a voluntary sustainability framework. These services should be coordinated rather than treated as interchangeable.
Early pathway identification can reduce duplicated work and help ensure that the right assessment is prepared for the right approval stage.
Frequently Asked Questions
General guidance for identifying the assessment, compliance pathway, sustainability framework or planning service that may be relevant to a residential project.
The appropriate service depends on the project location, dwelling type, scope of work, approval stage and required outcome. A new home may require an energy or compliance assessment, while an existing dwelling may be suited to a Home Energy Rating. Planning requirements can also vary between states and local councils.
Yes. A residential project may require separate planning, building-compliance, energy-performance or sustainability documentation. A state-based planning requirement may operate alongside an NCC pathway, while a voluntary framework may be pursued in addition to mandatory requirements.
No. Mandatory compliance responds to applicable planning or building requirements. Frameworks such as Green Star Homes and Passive House may be selected to pursue broader sustainability, comfort or performance objectives, but they do not automatically replace statutory project requirements.
Early review is generally most useful, particularly before the design and approval pathway becomes fixed. Identifying likely assessment and reporting requirements early can reduce redesign, duplicated work and late changes to plans or specifications.
Useful information may include the project address, architectural plans, dwelling type, scope of work, current approval stage, planning or certifier correspondence and any known rating, certificate or reporting requirements. Complete documentation is not always necessary for an initial pathway review.
They may. The requirements depend on the project location, scale and nature of the proposed work, together with the applicable planning and building approval pathway. An early review can help establish whether an assessment, certificate or report is likely to be required.
Project Review
Send the available plans, project location and approval information for an initial review. Certified Energy can help identify the assessment, compliance pathway or planning documentation most relevant to the project.
This page was last reviewed in June 2026 to reflect the current Certified Energy residential service structure.