Contemporary commercial interior representing thermal comfort modelling, indoor environmental performance and the assessment of how occupied spaces may feel before construction or occupancy.

Building Comfort

Thermal Comfort Modelling

Understand how comfortable occupied spaces are likely to feel before a building is delivered. Thermal Comfort Modelling predicts occupant comfort, overheating risk and indoor environmental conditions under realistic operating scenarios.

For architects, engineers, developers and sustainability consultants evaluating façade performance, glazing strategies, solar gains, shading design and indoor environmental quality across commercial, mixed use and multi residential developments.

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In Brief

What Is Thermal Comfort Modelling?

Thermal Comfort Modelling is a building performance analysis used to predict how comfortable occupied spaces are likely to feel under expected climate, design and operating conditions. It examines the combined effect of air temperature, radiant temperature, solar gain, humidity, air movement, clothing and occupant activity rather than assessing temperature as an isolated value.

For commercial, mixed use and multi residential developments, thermal comfort analysis can identify areas that may experience overheating, excessive radiant heat, seasonal discomfort or uneven internal conditions. It helps project teams understand how façade design, glazing, shading, internal heat loads, ventilation and mechanical systems may affect occupant comfort during real building use.

Thermal comfort modelling is different from regulatory energy compliance modelling. Section J, JV3, BASIX and NatHERS assessments demonstrate whether a prescribed performance pathway has been satisfied, while thermal comfort analysis considers the conditions people may experience within individual rooms, zones and occupied areas.

The findings can inform façade development, glazing selection, shading design, HVAC coordination, passive design decisions and overheating mitigation before key project elements become fixed. Where a project requires detailed investigation of local air velocities or complex airflow pathways, a separate Computational Fluid Dynamics assessment may also be appropriate.

When Is It Used?

When a project needs to investigate occupant comfort, overheating risk or internal conditions beyond the assumptions used for standard energy compliance.

What Does It Assess?

Air and radiant temperature, solar gain, humidity, air movement, occupant activity, clothing levels and seasonal comfort conditions.

How Is It Different From Compliance?

Compliance modelling assesses whether a required pathway has been met. Thermal comfort modelling predicts how indoor conditions may be experienced by the people using the space.

Thermal Comfort Analysis

How Thermal Comfort Modelling Predicts Occupied Conditions

Thermal Comfort Modelling analyses how indoor conditions are likely to be experienced by the people using a building. Rather than considering air temperature alone, the assessment reviews the combined influence of air temperature, radiant temperature, humidity, air movement, clothing levels and occupant activity across different seasons, times of day and operating scenarios.

The analysis may use climate data, building orientation, glazing properties, façade construction, shading, solar gains, internal heat loads, ventilation rates, occupancy schedules and mechanical system assumptions. Together, these inputs help predict operative temperatures, overheating risk and variations in comfort between rooms, perimeter zones and deeper internal areas.

For commercial, mixed use and multi residential projects, thermal comfort analysis can be undertaken during design, refurbishment or adaptive reuse. It can identify spaces that may experience excessive solar exposure, high radiant temperatures, insufficient conditioning or uneven comfort before these conditions lead to design changes, operational pressures or occupant complaints.

The Occupant Experience

The assessment considers how temperature, radiant heat, humidity, air movement and activity levels may combine to influence thermal sensation within occupied spaces.

The Building Response

Modelling shows how the building envelope, glazing, shading, internal loads and mechanical systems may respond to climate and changing patterns of occupancy.

The Design Opportunity

Early analysis allows project teams to refine glazing, shading, façade performance, internal planning and HVAC strategy before key decisions become difficult or costly to change.

 

 

 

 

 

 

 

 

Occupant Comfort

Understanding Occupant Comfort in Commercial Buildings

Occupant comfort describes how people experience the indoor environment of a building. In commercial, mixed use and multi residential developments, thermal comfort is influenced by air temperature, radiant temperature, humidity, air movement, clothing levels, occupant activity and the way internal conditions change throughout the day and across different seasons.

Comfort is determined by more than a thermostat setting. A space may satisfy a temperature target while still feeling uncomfortable because of high radiant heat from glazing, excessive solar gains, uneven operative temperatures, poor humidity control or local variations between occupied zones.

Thermal Comfort Modelling brings these factors together to predict how occupied spaces are likely to perform before construction is complete. The analysis helps architects, engineers and project teams refine façade performance, glazing, shading, passive design and building services to create more comfortable, resilient and energy efficient buildings.

Air Temperature

Air temperature provides the starting point for comfort, but consistent indoor conditions across occupied spaces are equally important.

Radiant Temperature

Warm or cool surrounding surfaces, glazing and façade materials influence how occupants experience comfort, regardless of the measured air temperature.

Solar Gain

Orientation, glazing and external shading influence how much solar energy enters a building and whether occupied areas remain comfortable throughout the year.

Humidity and Air Movement

Humidity and gentle air movement contribute to thermal sensation and can influence whether occupants perceive a space as comfortable during different operating conditions.

Buildings that consistently maintain thermal comfort can support occupant wellbeing, productivity and satisfaction while reducing unnecessary demand on mechanical systems. Reviewing comfort during design allows project teams to address potential issues before they become embedded in the completed building.

Thermal comfort is influenced by a combination of environmental and human factors, including:

  • air temperature and how consistently indoor conditions are maintained
  • radiant temperature from glazing, façades and surrounding internal surfaces
  • solar gains, building orientation and external shading strategies
  • humidity and gentle air movement that influence thermal sensation
  • internal heat gains from occupants, lighting, equipment and daily building operation
  • building envelope performance, including insulation, glazing and façade design
  • occupant activity, clothing levels and patterns of space use throughout the day

Comfort vs Compliance

How Thermal Comfort Modelling Differs From Energy Compliance

Energy compliance and thermal comfort answer different questions. Compliance pathways demonstrate whether a building satisfies regulatory performance requirements, while Thermal Comfort Modelling evaluates how indoor conditions are likely to be experienced by the people occupying the building throughout the year.

A building can comply with energy regulations and still experience overheating, excessive radiant temperatures, uneven comfort between occupied areas or seasonal discomfort. Factors such as glazing design, façade performance, solar gains, internal heat loads and building operation all influence how comfortable a space ultimately feels.

Thermal Comfort Modelling complements energy compliance by providing a deeper understanding of occupant comfort before construction begins. The assessment helps project teams evaluate thermal conditions, identify potential comfort risks and refine design decisions while changes remain practical and cost effective.

Energy Compliance

Demonstrates that a project satisfies the relevant regulatory pathway for energy efficiency or building performance documentation.

Thermal Comfort Modelling

Predicts how comfortable indoor spaces are likely to feel by assessing air temperature, radiant temperature, solar gains, humidity, internal loads and occupant conditions.

Design Intelligence

Provides evidence that supports façade optimisation, glazing selection, shading design, passive strategies and HVAC coordination before detailed design decisions become fixed.

Thermal Comfort Modelling is not an alternative to energy compliance. It provides an additional layer of design intelligence that helps project teams understand how a building may actually perform for the people who occupy it.

 

 

 

 

 

 

 

 

Façade Performance

How Façade Design Influences Thermal Comfort

The building envelope plays a central role in thermal comfort. In commercial, mixed use and multi residential buildings, the façade controls much of the relationship between external climate and internal conditions. Glazing, shading, insulation, thermal mass, orientation, air leakage and façade geometry influence how heat enters, leaves or is retained within occupied spaces.

Thermal Comfort Modelling helps project teams understand how façade decisions may affect occupant experience before construction begins. A highly glazed façade may support daylight and views, but without appropriate solar control it may also increase solar gains, radiant temperatures and overheating risk. This relationship can be reviewed alongside Daylight Modelling to balance visual comfort with thermal performance.

The comfort outcome depends on how the envelope performs as a complete system. Glass selection, frame systems, shading design, façade orientation, internal planning and HVAC strategy interact to influence indoor conditions. Early modelling allows teams to refine these decisions before they become difficult or expensive to change, while supporting broader passive design strategies and building performance goals.

Solar Gains

Glazing, orientation and shading influence how much solar energy enters occupied spaces and whether that heat contributes to overheating or discomfort.

Radiant Temperature

Warm glazing, exposed surfaces and sun affected zones can influence thermal sensation even when air temperature remains within an acceptable range.

Envelope Balance

Comfort depends on the interaction between glazing, insulation, shading, thermal mass, façade geometry and building services.

Design Refinement

Modelling can identify where façade, glazing or shading decisions may need adjustment before they influence long term comfort outcomes.

This approach is particularly valuable for buildings with large glazed areas, exposed façades, mixed orientations, atriums, commercial lobbies, education spaces, healthcare environments and multi residential common areas. For projects requiring detailed energy pathway assessment, Thermal Comfort Modelling can complement Section J and JV3 analysis by focusing on occupant experience rather than compliance alone.

Glazing Performance

How Glazing and Solar Gain Influence Thermal Comfort

Glazing has a direct influence on thermal comfort because it controls how solar energy, radiant temperatures and external climate conditions affect occupied spaces. In highly glazed commercial, mixed use and multi residential buildings, comfort depends not only on air temperature but also on radiant heat from glass surfaces, solar exposure and the way occupants experience spaces near windows and exposed façade areas.

Solar gain can provide useful passive heating when carefully considered, but uncontrolled solar exposure may contribute to overheating, increased cooling demand and uneven comfort between different zones. Thermal Comfort Modelling helps project teams understand how glazing decisions may influence workspaces, apartments, classrooms, shared areas and other occupied environments before design decisions become fixed.

Glazing performance is determined by the complete façade system rather than the glass specification alone. Orientation, external shading, frame systems, façade depth, surrounding context, internal planning, ventilation strategy and HVAC design all interact to influence comfort outcomes. For projects balancing natural light with thermal performance, this assessment can complement Daylight Modelling by focusing specifically on heat transfer, solar gains and occupant comfort.

Solar Heat Gain

Modelling identifies where solar exposure may contribute to overheating risk, radiant discomfort or increased cooling demand during occupied periods.

Radiant Temperature

Large glazed surfaces can influence thermal sensation through radiant heat exchange, even when measured air temperatures appear acceptable.

Shading Strategy

External shading, façade geometry and orientation can reduce unwanted solar gains while maintaining architectural intent and useful daylight access.

HVAC Response

Comfort analysis can reveal where glazing and solar loads may increase demand on mechanical systems or create inconsistent conditions between zones.

Where the primary question relates to daylight availability, daylight distribution or glare, a separate Daylight Modelling assessment may be more appropriate. Thermal Comfort Modelling focuses on how glazing affects heat transfer, radiant conditions, overheating risk and the comfort experienced by occupants.

 

 

 

 

 

 

 

 

HVAC and Comfort Response

How HVAC Strategy Influences Thermal Comfort

Heating, ventilation and air conditioning systems play an important role in maintaining thermal comfort, but their performance depends on how well they respond to the building around them. Façade exposure, glazing, shading, orientation, occupancy patterns, internal heat loads, zoning and control strategies all influence how effectively HVAC systems can maintain comfortable indoor conditions.

Thermal Comfort Modelling helps project teams understand where mechanical systems may need to respond to challenging conditions. Excessive solar gains, high internal loads, uneven zoning or poorly coordinated façade decisions can create spaces that are difficult to keep comfortable, even where HVAC capacity is available.

The strongest comfort outcomes occur when architecture, building envelope design and mechanical systems are considered together. Thermal comfort analysis can support early design coordination by identifying where passive measures, façade improvements or system adjustments may improve comfort before operational challenges emerge.

Cooling Loads

Solar exposure, glazing, façade performance and internal heat gains can increase cooling demand and influence how consistently comfort conditions are maintained.

Comfort Zones

Different areas of a building may experience different comfort conditions depending on orientation, occupancy, glazing, air distribution and patterns of use.

Mechanical Response

Modelling can highlight where HVAC systems may need to respond to changing thermal conditions, local heat gains or unstable comfort outcomes.

Design Coordination

Comfort analysis can reveal opportunities to coordinate glazing, shading, façade design, passive strategies and HVAC systems before final decisions are made.

This may include reviewing:

  • how solar gains and internal heat loads influence comfort conditions
  • whether occupied zones maintain consistent thermal conditions
  • how HVAC zoning and controls support occupant comfort
  • whether façade and glazing decisions increase mechanical demand
  • where passive design improvements may reduce comfort risk
  • how comfort expectations vary across offices, apartments, education spaces and public areas

Comfort Led Design

How Thermal Comfort Supports Sustainable Building Performance

Thermal comfort is a critical part of sustainable building performance because it connects design decisions with the experience of people inside the building. A well performing building should not only reduce energy demand, but also maintain comfortable internal conditions through considered façade design, glazing performance, shading, passive strategies and appropriately coordinated building services.

Thermal Comfort Modelling helps project teams understand how design choices influence indoor conditions before construction begins. It examines the relationship between solar gains, radiant temperatures, air movement, internal loads, occupancy patterns and mechanical response to identify where comfort risks may occur and where improvements can be made.

By considering comfort early, projects can create buildings that are more resilient, efficient and responsive in operation. This approach complements broader sustainability pathways such as Passive House design principles and operational performance strategies by focusing on the conditions experienced by occupants.

Passive Response

Comfort modelling can identify how orientation, shading, glazing and envelope design influence internal conditions before active systems are relied upon.

Occupant Experience

Sustainable buildings should support the people who use them by maintaining comfortable, healthy and adaptable indoor environments.

Building Performance

Understanding comfort conditions can help reduce unnecessary system demand and support more predictable building performance over time.

Thermal Comfort Modelling provides a bridge between sustainable design intent and the lived experience of a building, helping teams understand whether performance goals translate into comfortable occupied spaces.

Read more about thermal comfort modelling in sustainable building design

Compliance and Comfort

Thermal Comfort Modelling vs Compliance Modelling

Thermal Comfort Modelling and compliance modelling are related, but they answer different questions. Compliance assessments determine whether a project satisfies a required regulatory or performance pathway, while thermal comfort analysis investigates how occupied spaces are likely to feel, respond and perform for the people using them.

A commercial, mixed use or multi residential building may demonstrate compliance through Section J, JV3 or another relevant pathway, while still benefiting from a deeper review of occupant comfort, overheating risk, solar exposure, radiant temperatures and indoor environmental quality.

Compliance Modelling Asks

Does the proposed building satisfy the required energy efficiency, regulatory or rating pathway for approval, certification or documentation?

Thermal Comfort Modelling Asks

Are occupied spaces likely to maintain comfortable, stable and appropriate indoor conditions under expected climate, design and operating scenarios?

The difference matters because regulatory compliance does not always describe the lived experience of a building. A project may satisfy energy requirements while still experiencing localised discomfort near glazing, uneven temperature distribution, excessive solar exposure, poor air movement or spaces that depend heavily on mechanical correction.

Thermal Comfort Modelling provides an additional layer of design intelligence by helping teams understand how façade design, glazing selection, shading, passive strategies and HVAC systems work together. For buildings being assessed after occupation, these comfort outcomes can also support broader operational performance reviews by connecting design decisions with real building experience.

 

 

 

 

 

 

 

 

Project Applications

When Is Thermal Comfort Modelling Needed?

Thermal Comfort Modelling is valuable when project teams need to understand whether occupied spaces are likely to remain comfortable under expected climate, design and operating conditions. It is particularly useful where comfort depends on the interaction between façade design, glazing, shading, ventilation, HVAC systems and the way people use the building.

The assessment is most effective when undertaken before major design decisions are fixed. Reviewing comfort early allows teams to refine façade performance, glazing selection, passive design approaches and building services strategies while changes can still be made efficiently.

Early Design Decisions

Useful when teams need evidence before finalising glazing, façade systems, shading strategies, internal planning or HVAC approaches.

Comfort Risk Assessment

Relevant where glazing, solar exposure, radiant temperatures, overheating or uneven conditions may affect occupant comfort.

Performance Expectations

Important where projects target improved occupant wellbeing, indoor environmental quality or performance beyond minimum compliance requirements.

It may be considered where:

  • a project includes natural ventilation, mixed mode ventilation or complex occupancy patterns
  • occupied areas are located near large glazing systems or exposed façades
  • solar gains, radiant temperatures or surface conditions may influence comfort
  • overheating risk may affect apartments, offices, education spaces or public areas
  • comfort conditions may vary significantly between orientations, levels or zones
  • a project is targeting improved indoor environmental quality or occupant wellbeing
  • design teams need to coordinate comfort outcomes with passive design strategies or building performance goals

Thermal Comfort Modelling can support both problem solving and proactive design. It helps project teams understand whether envelope performance, passive strategies and building services are likely to work together to create comfortable occupied environments.

Project Scope and Timing

What Affects the Cost and Timing of Thermal Comfort Modelling?

The cost and timing of Thermal Comfort Modelling depend on the complexity of the building, the purpose of the assessment and the level of analysis required. A targeted comfort review of selected occupied areas will generally involve a different scope from a detailed assessment involving complex façades, multiple orientations, natural ventilation strategies or advanced airflow investigation.

The stage of design also influences the efficiency of the process. Thermal comfort analysis is most effective when architectural plans, elevations, glazing information, façade details, occupancy assumptions, shading strategies and services information are available while design decisions are still flexible.

Early engagement allows project teams to identify comfort risks before they become embedded in the design. Where required, thermal comfort modelling can support broader performance pathways including Section J, JV3 and operational building performance reviews.

Project Scale

Building size, number of occupied zones, levels, space types and the extent of the assessment influence the required modelling scope.

Façade Complexity

Large glazing areas, exposed façades, mixed orientations, atriums and complex shading conditions may require deeper comfort analysis.

Analysis Depth

The scope may range from early design review through detailed scenario testing, natural ventilation assessment or supporting CFD analysis where airflow behaviour requires further investigation.

Available Information

Clear drawings, glazing data, façade information, occupancy assumptions and services documentation help define the modelling approach efficiently.

Scope may be influenced by:

  • the size and complexity of the building and occupied spaces
  • the number of comfort zones, orientations or scenarios being assessed
  • the presence of large glazing areas, complex façades or solar exposure challenges
  • whether natural ventilation, mixed mode operation or CFD review is required
  • the number of design options or performance scenarios being compared
  • the quality and completeness of available project documentation
  • whether the assessment supports early design decisions, sustainability targets or operational performance review

The most effective starting point is to define the comfort question first. Once the project objective is clear, the appropriate modelling scope, information requirements and likely programme can be established with greater certainty.

Assessment Outcomes

What Does a Thermal Comfort Modelling Assessment Include?

A Thermal Comfort Modelling assessment provides project teams with a clearer understanding of how design decisions may influence occupant experience. The outcome is not only a set of modelling results, but a practical understanding of comfort risks, contributing factors and opportunities for improvement.

The content of an assessment depends on the project objectives, building type, design stage and level of analysis required. A review for early design refinement may focus on key comfort risks, while a detailed assessment may examine multiple scenarios, façade options, ventilation strategies or operational conditions.

The purpose is to help architects, engineers, developers and project teams make informed decisions before construction, refurbishment or major design coordination is complete.

Comfort Risk Review

Identify potential comfort challenges including overheating risk, excessive solar exposure, radiant heat, uneven conditions or areas requiring further investigation.

Design Scenario Review

Compare design approaches such as glazing options, shading strategies, façade responses, ventilation approaches or HVAC coordination.

Performance Insights

Understand how building envelope decisions, environmental conditions and services strategies influence comfort outcomes.

Design Recommendations

Provide practical recommendations to support improvements before design decisions become fixed or difficult to change.

A Thermal Comfort Modelling assessment may include:

  • summary of project objectives and comfort questions
  • review of climate, building geometry and environmental inputs
  • assessment of glazing, façade and shading influences
  • analysis of internal heat loads and occupancy assumptions
  • review of ventilation and HVAC interaction where relevant
  • identification of comfort risks and contributing factors
  • design recommendations and opportunities for refinement

The most valuable outcome of thermal comfort modelling is not simply understanding whether a space performs well, but understanding what design decisions can improve the experience of the people who use it.

 

 

 

 

 

 

 

 

CFD and Air Movement

When Air Movement Requires Detailed Analysis

Thermal Comfort Modelling evaluates whether occupied spaces are likely to provide comfortable indoor conditions. Where the comfort question depends on detailed airflow behaviour, Computational Fluid Dynamics (CFD) can provide a more specialised analysis of air movement, velocity, pressure relationships and ventilation patterns.

CFD may be valuable in commercial, mixed use and multi residential projects with complex internal spaces, large atriums, natural ventilation strategies, mixed mode systems, exposed entrances, high ceilings or unusual building geometries. These conditions can create local airflow effects that may not be fully understood through broader thermal comfort analysis alone.

CFD does not replace thermal comfort assessment. Instead, it provides an additional layer of environmental analysis where airflow behaviour is central to the design question. For projects requiring dedicated investigation of airflow, pressure or ventilation performance, a separate CFD modelling assessment may be appropriate.

Airflow Patterns

CFD can visualise how air moves through complex spaces where velocity, circulation patterns or local airflow behaviour influence the environment.

Still Zones and Drafts

Detailed airflow analysis can identify areas of stagnant air, excessive movement, drafts or uneven distribution within occupied spaces.

Ventilation Pathways

CFD can support the review of natural ventilation and mixed mode strategies by showing how air enters, moves through and exits a space.

Complex Interfaces

Entries, lobbies, semi enclosed spaces and external interfaces may require closer airflow investigation where comfort depends on transition conditions.

CFD may support comfort review where a project needs to understand:

  • air velocity and movement through complex internal spaces
  • localised drafts, stagnant zones or uneven airflow distribution
  • natural ventilation pathways and mixed mode operation
  • air behaviour near openings, entrances and transition areas
  • ventilation performance in spaces with unusual geometry
  • how external airflow conditions influence internal environments

Where the primary question relates to detailed airflow, pressure, ventilation effectiveness or fluid behaviour, a dedicated CFD assessment may provide a more appropriate level of analysis.

Explore CFD Modelling

Building Applications

Thermal Comfort in Offices, Apartments and Public Buildings

Thermal comfort is experienced differently across commercial, mixed use and shared building types. An office floor, apartment building, education facility, healthcare environment, retail tenancy or public space may all have different occupancy patterns, internal loads, operating conditions and expectations for comfort.

Thermal Comfort Modelling helps project teams understand these differences before they become operational challenges. The assessment considers not only whether a space can be conditioned, but whether the building envelope, glazing, shading, ventilation and services strategy support the way people are expected to use the space.

This approach is particularly valuable where projects include varied occupancy patterns, exposed façades, shared amenities or spaces with different comfort expectations throughout the day.

Offices

Office comfort may be influenced by workstation locations, façade exposure, glazing, shading, internal equipment loads, occupancy patterns and air distribution strategies.

Apartments and Mixed Use

Residential and mixed use projects may require review of apartments, common areas, lobbies, shared amenities and semi conditioned spaces with different comfort expectations.

Education and Healthcare

Learning and care environments often require stable internal conditions because occupants may remain in spaces for extended periods.

Retail and Public Buildings

Retail entries, galleries, libraries and civic spaces may experience changing comfort conditions because of openings, movement, exposure and variable occupancy.

Regular Occupancy

Buildings with consistent daily occupancy may require careful review of comfort stability, solar exposure, internal loads and operational conditions.

Complex Spaces

Atriums, entrances, shared amenities and transition spaces may require closer review where airflow, exposure and movement influence comfort conditions.

Commercial thermal comfort analysis is most valuable when it reflects the actual use of the building. For projects where operational performance is a key consideration, comfort outcomes can also support broader NABERS performance discussions.

 

 

 

 

 

 

 

 

Post Occupancy Comfort

How Thermal Comfort Changes After Occupation

Thermal comfort does not end when a building is completed. Once occupied, internal conditions are influenced by real people, daily schedules, equipment loads, weather patterns, control settings and the way spaces are actually used.

Thermal Comfort Modelling helps project teams understand how design assumptions may translate into real occupied conditions. This is particularly valuable where buildings experience overheating, cold zones, radiant heat, uneven comfort conditions or spaces that depend heavily on mechanical adjustment.

Understanding comfort after occupation also provides insight into how façade design, glazing, shading, HVAC strategy and building use interact over time. Where operational energy performance is being assessed, comfort outcomes can complement broader NABERS performance reviews by connecting measured building behaviour with occupant experience.

Actual Occupancy

Real occupancy levels, user behaviour and daily schedules can influence comfort differently from original design assumptions.

Controls and Operation

HVAC controls, system settings, commissioning and maintenance practices can influence how comfort conditions are experienced.

Seasonal Conditions

Heatwaves, seasonal changes and extreme weather conditions can reveal comfort challenges that are not visible under average conditions.

Space Changes

Fitouts, partitions, furniture layouts and changes in use can affect heat distribution, airflow and occupant comfort.

After occupation, comfort may be influenced by:

  • actual occupancy patterns and user behaviour
  • HVAC controls and system adjustments
  • seasonal weather and overheating events
  • equipment loads, lighting and tenant changes
  • internal layouts and space planning modifications
  • maintenance and ongoing system tuning

A high performing building is not only defined by design intent. It is also defined by whether people can comfortably use the spaces throughout the building’s operational life.

Future Comfort Strategy

The Future of Thermal Comfort in Commercial Building Design

The future of commercial building design will place increasing attention on how buildings perform for the people who use them. Compliance requirements remain important, but project teams are increasingly looking beyond minimum performance outcomes to understand comfort, resilience, adaptability and indoor environmental quality.

Thermal Comfort Modelling supports this shift by allowing comfort conditions to be considered alongside façade design, glazing performance, shading, passive strategies and building services. Rather than treating comfort as a problem addressed after design decisions are complete, modelling helps teams understand how architectural choices influence the occupied environment.

Future ready comfort design is not simply about adding technology. It is about better coordination between the building envelope, environmental conditions, occupant needs and operational strategies. Thermal comfort analysis helps make these relationships visible before construction, refurbishment or major design decisions are finalised.

Comfort and Compliance

Future projects need to demonstrate required compliance while also understanding whether occupied spaces are likely to perform comfortably in practice.

Façade and Climate Response

Glazing, shading, orientation and façade design will remain central to managing solar exposure, radiant effects and comfort outcomes.

Operational Experience

Comfort outcomes depend on how buildings are occupied, controlled and operated after completion.

Design Intelligence

The value of modelling is helping teams make informed decisions while design options remain flexible.

Future comfort strategies may consider:

  • how façade design supports both compliance and occupant comfort
  • how glazing and shading influence internal conditions
  • how HVAC strategies respond to changing climate and occupancy patterns
  • how solar gain, radiant heat and air movement affect experience
  • how comfort outcomes support broader operational performance discussions
  • how modelling supports better decisions before construction or refurbishment

Thermal Comfort Modelling represents a move toward more occupant focused building design, helping project teams understand buildings not only as compliant structures, but as environments that need to remain comfortable, usable and responsive over time.

 

 

 

 

 

 

 

 

Assessment Process

How Thermal Comfort Modelling Is Undertaken

Thermal Comfort Modelling begins by defining the comfort question the project needs to answer. The assessment process is shaped by the building type, intended use, design stage, climate conditions, façade strategy, occupancy patterns and the level of detail required to understand potential comfort outcomes.

Rather than simply testing whether a building can be conditioned, the process examines how architectural decisions, building envelope performance and environmental systems may influence the experience of occupants. This allows project teams to identify comfort risks and design opportunities before key decisions become difficult to change.

The level of analysis can range from early design reviews through to detailed assessments of complex commercial, mixed use and multi residential buildings where overheating risk, façade response, glazing performance, ventilation or HVAC coordination require closer investigation.

1. Define the Comfort Question

The assessment starts by understanding what needs to be reviewed, such as overheating risk, glazing performance, façade response, occupant comfort or HVAC interaction.

2. Gather Project Inputs

Available information may include architectural drawings, façade details, glazing specifications, shading strategies, occupancy assumptions, internal loads and building services information.

3. Develop the Model

The building geometry, materials, environmental conditions and operational assumptions are represented to understand how spaces may respond under expected scenarios.

4. Review Comfort Conditions

Results are reviewed to understand temperature behaviour, solar exposure, radiant effects, comfort risks and how different areas of the building may perform.

The assessment may consider:

  • climate conditions and seasonal performance
  • building orientation and façade exposure
  • glazing, shading and solar gain
  • internal heat loads from occupants, equipment and lighting
  • ventilation strategy and HVAC response
  • comfort conditions across different occupied zones
  • potential design improvements before construction or refurbishment

The value of Thermal Comfort Modelling is not only identifying potential comfort issues, but helping project teams understand why they occur and which design decisions can improve the outcome.

Comfort Assessment

How Is Thermal Comfort Measured and Assessed?

Thermal comfort is not determined by air temperature alone. The way people experience a space depends on the combined effect of environmental conditions, building design, occupant characteristics and how the space is used. Thermal Comfort Modelling considers these relationships to understand whether occupied areas are likely to support comfortable conditions.

Different assessment approaches may consider factors such as air temperature, radiant temperature, air movement, humidity, occupancy patterns and expected activity levels. These inputs help create a more complete understanding of comfort than a single temperature value can provide.

The appropriate comfort assessment method depends on the building type, ventilation strategy, climate, occupancy expectations and the purpose of the review. Commercial buildings, naturally ventilated spaces and highly conditioned environments may each require different considerations.

Operative Temperature

Operative temperature combines the influence of air temperature and surrounding surface temperatures to better represent how occupants experience their environment.

Mean Radiant Temperature

Radiant temperature considers heat exchange between occupants and surrounding surfaces such as glazing, walls, floors and ceilings.

PMV and PPD

Thermal comfort models such as PMV and PPD estimate how occupants may perceive conditions based on environmental and personal factors.

Adaptive Comfort

Adaptive comfort approaches recognise that occupant expectations may change depending on climate, building operation and opportunities for adaptation.

Thermal comfort assessment may consider:

  • air temperature and seasonal temperature variation
  • radiant heat from glazing and surrounding surfaces
  • air movement and ventilation conditions
  • humidity and moisture conditions where relevant
  • occupancy levels and expected activity patterns
  • clothing assumptions and occupant adaptation
  • comfort performance across different zones and operating periods

Thermal comfort metrics provide a way to translate complex building behaviour into information that helps design teams make better decisions about façades, ventilation, glazing, shading and internal environments.

Passive Design and Comfort

How Passive Design Strategies Influence Thermal Comfort

Passive design strategies play an important role in thermal comfort because they influence how a building responds to climate before mechanical systems are required. Orientation, shading, insulation, thermal mass, glazing selection and natural ventilation can all affect how internal spaces gain, lose and retain heat.

Thermal Comfort Modelling helps project teams understand whether these passive strategies are likely to support comfortable indoor conditions under expected climate and occupancy scenarios. Rather than assessing individual design elements in isolation, modelling considers how the building envelope, environmental conditions and occupant experience interact.

This approach is particularly valuable during early design stages, when passive measures can still be refined. By identifying potential comfort risks before construction, teams can improve the relationship between architectural intent, building physics and occupant experience.

Orientation

Building orientation influences solar exposure, seasonal heat gain and the ability to create comfortable internal conditions throughout the year.

Shading Design

External shading can reduce unwanted solar gain while supporting daylight access and maintaining architectural intent.

Thermal Mass

Thermal mass can influence temperature stability by absorbing, storing and releasing heat over time.

Natural Ventilation

Natural ventilation strategies can support comfort by influencing air movement, heat removal and occupant adaptation where conditions allow.

Passive design strategies may include:

  • building orientation and solar response
  • external shading and solar control
  • appropriate glazing selection and façade design
  • insulation and envelope performance
  • thermal mass and temperature moderation
  • natural ventilation and passive cooling opportunities
  • design approaches aligned with climate and occupancy expectations

Thermal Comfort Modelling helps transform passive design principles into measurable design decisions by showing how buildings may respond under realistic environmental conditions.

 

 

 

 

 

 

 

 

 

Frequently Asked Questions

Thermal Comfort Modelling FAQs

What is Thermal Comfort Modelling?

Thermal Comfort Modelling is a building physics analysis method used to understand whether occupied spaces are likely to remain comfortable under expected climate, design and operating conditions. It may consider air temperature, radiant heat, solar gain, glazing, façade response, shading, internal heat loads, air movement and HVAC system response.

When is Thermal Comfort Modelling used in commercial buildings?

Thermal Comfort Modelling is used when project teams need deeper insight into occupant comfort, overheating risk, façade response, glazing performance, solar exposure, air movement or internal environmental conditions. It can support offices, apartments, education spaces, healthcare environments, retail areas, public buildings and mixed use developments.

Is Thermal Comfort Modelling the same as Section J or JV3?

No. Section J and JV3 are compliance pathways used to demonstrate energy performance requirements under the National Construction Code. Thermal Comfort Modelling focuses on how occupied spaces may feel and perform for the people using them.

Is Thermal Comfort Modelling the same as BASIX or NatHERS?

No. BASIX and NatHERS are residential compliance and rating pathways. Thermal Comfort Modelling focuses on commercial, mixed use and multi residential projects where occupant comfort, façade behaviour, overheating risk and internal environmental conditions require closer review.

What affects thermal comfort in a building?

Thermal comfort can be influenced by air temperature, radiant heat, solar gain, glazing, shading, façade design, air movement, humidity, internal heat loads, occupancy patterns, clothing expectations and HVAC system response.

How does glazing influence thermal comfort?

Glazing influences solar heat gain, radiant temperatures, heat transfer and local comfort near façades. In highly glazed buildings, occupants may experience discomfort near windows even when average air temperature appears acceptable. Where the primary question relates to daylight access or glare, a separate Daylight Modelling assessment may be more appropriate.

Can Thermal Comfort Modelling reduce energy use?

Thermal Comfort Modelling can help identify design conditions that may increase heating or cooling demand. Reviewing façade design, glazing, shading, zoning and HVAC response early can help reduce unnecessary mechanical loads while supporting comfortable indoor environments. For measured operational performance after occupation, comfort outcomes can complement NABERS performance reviews.

How is CFD related to Thermal Comfort Modelling?

CFD can support Thermal Comfort Modelling where detailed airflow, velocity, pressure relationships or ventilation pathways require further investigation. It is a separate analysis method used when airflow behaviour is central to the comfort question. Learn more about CFD Modelling.

Why does thermal comfort matter?

Thermal comfort matters because buildings are experienced by people, not only measured through compliance outcomes. A space that is difficult to keep comfortable may affect usability, occupant satisfaction, HVAC demand and long term building performance.

What information is needed for Thermal Comfort Modelling?

Typical inputs include architectural plans, elevations, sections, façade details, glazing information, shading strategy, occupancy assumptions, internal heat loads and HVAC or ventilation strategy information.

Can Certified Energy help review thermal comfort risks?

Yes. Certified Energy supports architects, engineers and developers by reviewing thermal comfort risks related to façade design, glazing, shading, overheating, internal loads, HVAC response and occupant experience before important design decisions are finalised.

How much does Thermal Comfort Modelling cost?

Cost depends on building size, number of zones, façade complexity, available documentation, assessment objectives, number of scenarios tested and whether additional analysis such as CFD is required.

How long does Thermal Comfort Modelling take?

Timing depends on the complexity of the assessment, available documentation and level of analysis required. A focused review can usually be scoped faster than a detailed assessment involving multiple design options, complex façades, natural ventilation or CFD support.

Project Review

Understand thermal comfort before design decisions become fixed

Share your available plans, elevations, sections, façade details, glazing information, shading strategy, occupancy assumptions and building services inputs for an initial review. Certified Energy can help determine whether Thermal Comfort Modelling is appropriate and identify the comfort questions that should guide the assessment.

Early thermal comfort analysis can help coordinate façade design, glazing, shading, ventilation and HVAC strategy with occupant experience, overheating risk and broader building performance objectives.

Last reviewed: July 2026. This page is maintained by Certified Energy as part of its Commercial Performance Knowledge Hub.