Commercial Performance & Occupant Wellbeing
A clear guide to WELL Certification and the role of indoor environmental quality, comfort and occupant experience in commercial buildings.
For developers, architects, consultants and building owners exploring how air quality, thermal comfort, daylight, acoustics and operational performance support healthier indoor environments.
Discuss Your WELL PathwayIn Brief
A WELL Rating or WELL Certification is a building-performance pathway based on the WELL Building Standard. It focuses on the relationship between the built environment, indoor environmental quality and the people who occupy a building each day.
WELL considers how conditions such as air quality, water, light, thermal comfort, sound, materials, movement, mind and community can influence occupant experience across commercial buildings, workplaces, fitouts and interior environments.
Unlike an energy-only rating, WELL is not primarily focused on carbon, energy efficiency or code compliance. It sits alongside broader sustainability and operational-performance frameworks by helping project teams understand how design decisions, building systems and ongoing management affect occupant health, comfort and environmental quality.
Occupant-related conditions including air, water, light, thermal comfort, sound, materials, movement, mind and community.
No. WELL focuses on indoor environmental quality and occupant experience, while energy and carbon performance are addressed through other frameworks.
It supports the occupant and environmental-performance layer of commercial building design, fitout, operation and workplace quality.
WELL Knowledge Map
WELL connects several layers of commercial environmental performance. These sections help separate the rating pathway, indoor environmental quality principles and the building systems that influence occupant experience.
A clear explanation of WELL Rating, WELL Certification and the role of the WELL Building Standard.
How WELL organises air, water, light, comfort, sound, materials, movement, mind and community.
How WELL requirements, achievement levels, documentation and performance verification may apply.
The relationship between building systems, internal conditions and the daily experience of occupants.
How ventilation, filtration, air movement and operational systems influence indoor air quality.
How temperature, radiant heat, air movement, humidity and HVAC strategy affect occupant comfort.
How daylight access, glare control, façade design and visual comfort shape the internal environment.
How WELL differs from NABERS, Green Star and other commercial building performance frameworks.
How WELL relates to operational performance, tenancy expectations and ongoing building management.
WELL Rating
A WELL Rating is a recognised pathway for assessing how a building, interior or workplace environment responds to the experience of the people who occupy it. It is based on the WELL Building Standard and is concerned with the quality of internal conditions rather than only the external appearance, energy use or compliance status of a building.
In commercial buildings, WELL can help organise decisions around air quality, ventilation, water, light, thermal comfort, acoustics, materials, movement, mental restoration and community. These factors are not treated as isolated design features. They are part of the way a building performs as an occupied environment.
For project teams, WELL is often considered alongside broader sustainability, workplace, leasing and operational performance goals. It can support a clearer understanding of how building systems, fitout decisions and ongoing management practices influence indoor environmental quality over time.
WELL Building Standard
The WELL Building Standard provides a structured way to consider how the built environment can influence occupant comfort, experience and daily function. It brings together a range of environmental and operational themes that are often reviewed separately across design, fitout, building services and workplace strategy.
WELL is sometimes described through the language of health and wellbeing, but in a building performance context it is better understood through measurable or reviewable conditions such as ventilation, light, comfort, sound, materials and operations.
WELL can apply to design decisions, interior environments and operational practices. This makes it relevant not only during project planning, but also during occupancy, tenancy review and ongoing building management.
WELL Certification
WELL Certification provides a structured pathway for recognising how a project addresses occupant health, wellbeing and indoor environmental quality through the WELL Building Standard. The process is typically based on a combination of project registration, documentation, feature selection, performance verification and achievement against defined WELL requirements.
A WELL assessment considers how a project responds to selected features within the WELL Building Standard. These features may relate to design, construction, policy, operations, testing, monitoring or ongoing management.
Depending on the project pathway, the assessment may include documentation review, evidence of implemented strategies and performance verification for relevant indoor environmental quality conditions.
This is why WELL is best considered early. Many requirements can be easier to integrate when air quality, ventilation, lighting, comfort, material selection and operational responsibilities are reviewed during design or fitout planning.
WELL requirements vary by project type, rating pathway and scope. In general, project teams may need to consider:
A recognised WELL Certification level that reflects an initial threshold of achievement across the relevant WELL framework.
A WELL achievement level often associated with broader satisfaction of rating requirements across multiple concept areas.
A higher certification outcome that generally reflects deeper integration of WELL features and occupant-focused strategies.
The highest WELL Certification level, usually requiring a more comprehensive response across the relevant concept areas.
WELL Certification levels and point thresholds should always be checked against the current International WELL Building Institute requirements for the selected pathway. For Certified Energy’s knowledge hub structure, the important point is that WELL is not only a badge at the end of a project. It is a framework that can influence briefing, design, documentation, building services coordination, tenancy expectations and operational building performance.
Occupant Environmental Quality
Occupant environmental quality describes the internal conditions that shape how a building feels, functions and supports daily use. These conditions may include air quality, ventilation, temperature, daylight, glare, acoustics, material exposure, spatial comfort and the operational settings that influence how a building performs once occupied.
Indoor environmental quality is often experienced subjectively by occupants, but many of its drivers are technical. Air movement, façade design, glazing, mechanical systems, lighting, acoustic control and operational management all contribute to the way a space performs.
WELL helps bring these conditions into a structured framework, making occupant experience part of the broader conversation around commercial building quality.
Many WELL-related outcomes are influenced by more than one discipline. A daylight issue may also involve glare, heat gain and façade performance. A comfort issue may involve HVAC control, solar exposure, air speed and occupant expectations.
This is why WELL is most useful when it is considered as part of a connected environmental performance strategy rather than as an isolated certification checklist.
WELL Concepts
The WELL Building Standard is organised around concept areas that describe different relationships between people and the built environment. For a commercial building performance page, these concepts are useful because they connect human experience with measurable, designable or operationally managed conditions.
Indoor air quality, ventilation, filtration and pollutant control.
Access, quality, management and confidence in drinking water systems.
Food environments, amenity planning and healthier daily choices.
Daylight, electric lighting, glare control and visual comfort.
Spatial planning and building settings that support physical movement.
Temperature, radiant heat, humidity, air movement and comfort expectations.
Acoustic privacy, background noise and workplace sound conditions.
Material selection, exposure considerations and interior specification quality.
Restoration, stress reduction, awareness and supportive workplace settings.
Policies, inclusion, communication and shared environmental responsibility.
Air Quality & Ventilation
Air quality is one of the most important environmental conditions considered by the WELL Building Standard. In a commercial building, indoor air quality is shaped by ventilation rates, filtration, pollutant sources, outdoor air conditions, mechanical system performance, maintenance practices and the way spaces are occupied over time.
A building may be designed with suitable ventilation capacity, but the experienced indoor environment also depends on commissioning, controls, occupancy patterns, air distribution, maintenance and ongoing system management. This makes ventilation a shared issue between design intent and operational reality.
WELL-related air quality considerations may include how outdoor air is supplied, how contaminants are reduced, how filtration is managed and how air movement supports comfort without creating unwanted draughts or uneven conditions.
For complex commercial spaces, these issues may also connect with environmental modelling, mechanical design review, commissioning evidence and operational monitoring.
Mechanical systems, outdoor air provision, filtration and air distribution strategies influence whether a space can support appropriate indoor environmental conditions.
Air quality is affected by how spaces are used, how many people occupy them, how systems respond and whether conditions remain stable during normal operation.
WELL pathways may require documentation, testing, verification or operational evidence to demonstrate how air quality requirements are being addressed.
Thermal Comfort
Thermal comfort is one of the most direct ways occupants experience building performance. It is influenced by air temperature, radiant heat, humidity, air movement, clothing, activity levels, façade conditions, glazing performance, solar exposure and the control strategy of mechanical systems.
A workplace can meet a nominal air temperature target and still feel uncomfortable if radiant heat from glazing, uneven air movement, solar gain or poor zoning affects the way occupants experience the space. This is why thermal comfort needs to be considered as an interaction between design, building envelope, mechanical systems and use patterns.
Within a WELL context, thermal comfort helps connect the technical performance of the building with the lived experience of the people inside it. It also links naturally with energy performance, façade decisions, HVAC strategy and operational management.
For project teams, thermal comfort modelling can help identify where internal conditions may be difficult to manage before these issues become operational complaints, tenancy concerns or post-occupancy performance gaps.
Façade design, glazing, insulation, shading and solar exposure can strongly influence heat gain, heat loss and radiant comfort.
HVAC capacity, zoning, control logic, commissioning and maintenance affect whether comfort conditions can be delivered consistently.
Comfort expectations vary by activity, clothing, season, space type and degree of control available to building occupants.
Daylight & Glare
Daylight is an important part of indoor environmental quality, but more daylight does not always mean better performance. In commercial buildings, useful daylight needs to be balanced with glare control, visual comfort, solar heat gain, façade design, shading, internal planning and the way occupants use the space throughout the day.
A space can appear bright and still perform poorly if occupants experience glare, excessive contrast, screen reflections or uncomfortable solar exposure. For this reason, daylight performance needs to be considered together with façade design, internal layout, shading strategy and artificial lighting.
Within a WELL context, light is not only a visual design feature. It is part of the environmental condition of the workplace. It affects how spaces are used, how comfortable occupants feel and how well the internal environment supports daily activity.
Daylight modelling can help project teams understand daylight availability, glare risk and the relationship between external conditions and internal experience before the building is occupied.
Useful daylight can reduce reliance on artificial lighting and improve the perceived quality of internal spaces when it is well distributed.
Excessive brightness, contrast and reflections can reduce visual comfort, particularly in office, learning and screen-based environments.
Glazing, shading and solar orientation influence daylight quality, heat gain, glare risk and the environmental feel of the space.
Acoustics & Workplace Conditions
Acoustic quality is an important part of workplace environmental performance. Sound conditions can influence concentration, privacy, communication, perceived comfort and the overall experience of a commercial interior. Within the WELL Building Standard, sound is treated as one of the environmental conditions that shape how occupants experience the spaces they use each day.
Acoustic comfort is not only about reducing noise. It is also about creating internal conditions that suit the activity of the space. A meeting room, open office, learning environment, healthcare setting or shared workplace may each require a different acoustic response.
In commercial buildings, acoustic conditions can be affected by building services, façade performance, internal partitions, floor and ceiling systems, finishes, workstation layout and the behaviour of adjacent spaces.
WELL helps place these sound conditions within a wider occupant experience framework, alongside air quality, daylight, thermal comfort and operational building quality.
Building services, external noise, shared spaces and internal activity can all affect the background sound environment.
Offices, consultation rooms and meeting spaces often need acoustic separation so conversations do not travel unintentionally.
Acoustic conditions should respond to the way a space is used, whether for focus, collaboration, learning, care or shared workplace activity.
Commercial Building Performance
WELL is often discussed through the language of health and wellbeing, but for commercial buildings it is also a performance framework. It helps project teams consider how design, services, fitout, operation and workplace use influence the quality of the internal environment experienced by occupants.
Commercial building performance is usually measured through energy use, emissions, compliance, operational efficiency and asset quality. WELL adds another layer by asking how the internal environment supports the people who use the building each day.
This does not make WELL separate from building performance. Instead, it connects occupant conditions back to the physical and operational systems of the building, including ventilation, lighting, façade design, thermal comfort, acoustics, materials and management practices.
For asset owners, tenants and project teams, this can make WELL useful during early briefing, fitout planning, performance review, tenancy upgrades and broader commercial sustainability strategy.
WELL can influence how internal spaces are planned, specified and coordinated across lighting, materials, comfort, acoustics and amenity.
Mechanical ventilation, HVAC controls, lighting systems and building operations all affect the indoor conditions WELL seeks to address.
The experience of a building changes once it is occupied, making operations, monitoring, maintenance and management part of the performance picture.
WELL and Other Rating Systems
WELL, NABERS, Green Star and energy performance pathways can all sit within a broader commercial sustainability strategy, but they do not assess the same thing. WELL is primarily focused on the relationship between indoor environmental quality and occupant experience, while other frameworks may focus more directly on operational performance, energy use, emissions, sustainability outcomes or building compliance.
WELL focuses on occupant experience, indoor environmental quality and the conditions people encounter inside buildings, including air, water, light, comfort, sound, materials, movement, mind and community.
NABERS is commonly used to measure and compare the operational performance of buildings, such as energy, water, waste or indoor environment performance depending on the rating type and building category.
Green Star generally considers broader sustainability outcomes across areas such as design, construction, climate response, materials, operations, communities and environmental impact.
A commercial building may pursue more than one performance framework depending on its purpose, ownership structure, tenant expectations, sustainability goals and operational maturity. WELL does not replace operational energy performance, and NABERS does not replace the occupant-focused structure of WELL.
Instead, each framework can describe a different layer of building performance. One may focus on measured operations, another on broader sustainability impact, and another on the internal environmental conditions experienced by occupants.
For this reason, WELL is best positioned within the occupant and environmental performance layer of the Certified Energy ecosystem, alongside thermal comfort, daylight performance, ventilation, acoustics and indoor environmental quality.
Existing Buildings & Operations
Many WELL-related outcomes depend on how a building is operated, maintained and occupied over time. For existing commercial buildings, the quality of the indoor environment is shaped not only by original design decisions, but also by tenancy fitouts, mechanical system performance, maintenance practices, workplace policies and day-to-day management.
A building may have been designed with strong environmental intent, but the experienced conditions can shift once occupancy, tenant changes, equipment loads, maintenance cycles and control settings are introduced. Ventilation, thermal comfort, lighting, acoustics and air quality are all influenced by how the building is used and managed.
This makes WELL relevant to existing buildings, workplace upgrades and operational performance reviews. It can help asset owners and project teams identify which internal conditions are being actively managed and which may need closer coordination between design, services, tenancy and facilities teams.
In this sense, WELL is not only a certification outcome. It can also support a more structured way of thinking about indoor environmental quality across the life of a commercial building.
Core services, façade performance, ventilation systems and central controls can influence many WELL-related indoor environmental conditions.
Interior planning, materials, lighting, acoustic treatments, workstation layout and amenity can affect occupant experience within the leased space.
Maintenance, monitoring, cleaning, communication and management practices can affect whether environmental quality is maintained over time.
WELL Requirements
WELL is generally not a mandatory building code requirement in the same way as some energy efficiency, access, fire safety or planning compliance pathways. It is usually pursued as a voluntary rating or certification pathway, or because it has been requested by a client, tenant, asset owner, investor, workplace strategy team or project brief.
A project team may choose to pursue WELL Certification because occupant environmental quality is part of the project vision, leasing strategy, workplace brief or sustainability position. In other cases, WELL may be nominated by a tenant, asset owner, developer or corporate client as part of a broader performance expectation.
This means the question is not always whether WELL is legally required, but whether the project has a requirement, aspiration or commercial reason to demonstrate stronger internal environmental quality.
When WELL is part of the brief, it should be considered early enough to influence design coordination, building services, documentation, fitout decisions, operations and performance verification requirements.
Before treating WELL as a fixed requirement, project teams should clarify the intended rating pathway, project scope, certification target, lease or brief obligations, and the level of evidence required. This helps determine whether WELL is being pursued for formal certification, internal workplace strategy, tenant expectations, asset positioning or broader commercial environmental performance.
Workplace Environmental Quality
Commercial workplaces are increasingly expected to demonstrate more than location, appearance and amenity. Tenants, owners and project teams are paying closer attention to the quality of the indoor environment, including air quality, comfort, daylight, acoustics, materials, operational reliability and the way these conditions support daily use.
In many commercial settings, environmental quality is no longer treated as a soft or secondary issue. It can influence how a workplace is perceived, how tenants compare spaces and how confidently an asset can communicate its internal performance credentials.
WELL can support this conversation by creating a structured way to discuss indoor conditions. Instead of relying only on broad claims about wellbeing or workplace quality, the framework connects those claims back to specific environmental and operational themes.
This is particularly relevant where workplace standards, ESG narratives, tenant expectations or asset repositioning strategies require a clearer explanation of how the building environment is being managed.
Commercial tenants may seek spaces that can demonstrate attention to air quality, comfort, daylight, amenity and workplace environmental quality.
WELL can support a clearer occupant-focused narrative within broader environmental, social and governance discussions.
The internal environment can become part of how a building’s quality, usability and operational maturity are understood.
Future Commercial Environmental Design
Commercial building performance is becoming a broader conversation. Energy efficiency, emissions, operational reliability, comfort, environmental quality and occupant experience are increasingly understood as connected layers rather than separate project concerns.
Traditional building performance discussions often begin with compliance, modelling or rating outcomes. These remain important, but they do not fully describe how a commercial building is experienced once occupied.
WELL extends the conversation into the occupied environment. It asks how building systems, fitout decisions, materials, light, ventilation, acoustic conditions and operational practices come together in everyday use.
In the future Certified Energy ecosystem, WELL sits alongside thermal comfort modelling, daylight modelling, CFD, NABERS Strategic and other commercial performance services as part of a more complete understanding of environmental building intelligence.
It does not replace energy, compliance or operational performance frameworks. It adds another lens: the quality of the internal environment and the way that environment supports the people who use the building every day.
Related Knowledge References
WELL Rating is most useful when it is understood alongside the building performance systems that shape the indoor environment. These related knowledge areas help explain how thermal comfort, daylight, ventilation, modelling, operational performance and commercial sustainability frameworks work together.
Understand how temperature, radiant heat, air movement, humidity and building systems influence internal comfort conditions.
Explore how daylight access, glare risk, façade design and visual comfort affect the quality of internal spaces.
Review how airflow, ventilation behaviour and environmental movement can be assessed in complex building conditions.
Learn how operational building performance, rating strategy and environmental reporting relate to commercial assets.
Understand how broader sustainability rating frameworks can sit beside WELL, NABERS and other performance pathways.
See how commercial energy efficiency compliance forms one layer of the broader building performance ecosystem.
Official WELL Reference
For formal WELL Building Standard requirements, certification pathways and current guidance, refer to the International WELL Building Institute as the administering body for WELL.
Visit the official WELL websiteSupporting Articles
WELL Rating sits within a wider field of indoor environmental quality, building services, workplace comfort and operational building performance. These supporting articles explain the individual conditions that influence how commercial buildings are experienced by occupants.
WELL Rating
A plain-English guide to how WELL connects air quality, daylight, comfort, sound and materials with occupant experience.
Rating Systems
A comparison of WELL, NABERS and other commercial performance frameworks for Australian buildings.
Thermal Comfort
How air temperature, radiant heat, humidity, air movement and HVAC strategy influence occupant comfort.
Daylight
Why visual comfort depends on daylight quality, glare control, façade design and internal planning.
Air Quality
How ventilation systems, filtration, air movement and operations influence indoor air quality.
Existing Buildings
How WELL can relate to occupied buildings, fitouts, operations, maintenance and workplace upgrades.
Who This Page Is For
This Knowledge Hub is written for project teams trying to understand where WELL Rating fits within commercial building performance. It may be useful during early briefing, design coordination, tenancy planning, operational review or when comparing WELL with other environmental performance frameworks.
For owners reviewing how WELL may support asset quality, tenant expectations, sustainability positioning and operational performance.
For teams considering how indoor environmental quality, comfort, daylight, acoustics and air quality influence workplace experience.
For design teams coordinating WELL-related considerations with façade design, building services, material choices and internal planning.
For teams comparing WELL with NABERS, Green Star, operational energy, indoor environment and broader commercial performance goals.
Before Pursuing WELL
Before treating WELL as a fixed requirement, it is useful to clarify why the project is considering WELL, what scope is being assessed and how the rating pathway will interact with design, fitout, building services, operations and tenancy responsibilities.
WELL may be pursued for certification, tenant expectations, workplace strategy, asset positioning, ESG alignment or internal environmental quality improvement. The purpose affects how the project should be planned and documented.
The project team should understand whether WELL applies to a base building, tenancy fitout, workplace, existing asset, new development or operational environment. Different scopes may involve different responsibilities.
WELL can affect more than one project discipline. Air quality may involve mechanical design, filtration, operations and testing. Thermal comfort may involve façade design, HVAC control and occupancy assumptions. Light may involve daylight, glare, electric lighting and internal planning. These relationships are easier to coordinate when they are identified early.
A clear early review can help determine whether WELL is being pursued as a formal certification pathway, a workplace quality benchmark, a tenant requirement or part of a wider commercial environmental performance strategy.
Which WELL pathway or project type is being considered?
Is the project targeting formal WELL Certification or using WELL as guidance?
Which items sit with the owner, tenant, design team, contractor or operator?
What documentation, testing, verification or operational evidence may be needed?
Project Pathways
Not every project approaches WELL in the same way. Some projects pursue formal WELL Certification, while others use WELL as a reference point for workplace quality, fitout planning, tenant expectations or indoor environmental quality review. Understanding the project pathway helps determine what level of coordination, evidence and technical support may be required.
Formal Certification
Some projects pursue WELL Certification as a formal project outcome. This may require registration, pathway selection, documentation, feature review, coordination with design and operations teams, and performance verification where applicable.
Tenancy Fitout
WELL may be considered during commercial fitout planning where the quality of the occupied environment is important. This can include lighting, materials, air quality, acoustics, comfort, amenities and workplace policies.
Existing Building
In existing buildings, WELL can help frame conversations about occupied conditions, maintenance, monitoring, ventilation, thermal comfort, lighting, acoustics and management practices.
Strategic Review
WELL can also sit beside NABERS, Green Star, operational energy, daylight modelling, CFD and thermal comfort review as part of a broader commercial environmental performance strategy.
Supporting Articles
WELL Rating sits within a wider field of indoor environmental quality, building services, workplace comfort and operational building performance. These supporting articles explain the individual conditions that influence how commercial buildings are experienced by occupants.
WELL Rating
A plain-English guide to how WELL connects air quality, daylight, comfort, sound and materials with occupant experience.
Rating Systems
A comparison of WELL, NABERS and other commercial performance frameworks for Australian buildings.
Thermal Comfort
How air temperature, radiant heat, humidity, air movement and HVAC strategy influence occupant comfort.
Daylight
Why visual comfort depends on daylight quality, glare control, façade design and internal planning.
Air Quality
How ventilation systems, filtration, air movement and operations influence indoor air quality.
Existing Buildings
How WELL can relate to occupied buildings, fitouts, operations, maintenance and workplace upgrades.
Project Timing
WELL is easier to coordinate when it is considered early enough to influence the project brief, rating pathway, design responsibilities, building services, fitout scope and operational requirements. If WELL is introduced late, some requirements may be harder to document, test or integrate without redesign or additional coordination.
Stage 01
Clarify why WELL is being considered, who is asking for it and whether formal certification is required.
Stage 02
Select the relevant pathway, review WELL concepts and identify likely design or operational responsibilities.
Stage 03
Coordinate air quality, lighting, comfort, acoustics, materials, amenity and building services requirements.
Stage 04
Prepare documentation, policies, testing information or performance verification evidence where required.
Stage 05
Maintain the indoor environmental quality conditions through management, monitoring and building operation.
Because WELL can touch architecture, services, operations, fitout, policy and testing, late decisions can create uncertainty about scope and responsibility. An early review helps project teams understand which WELL-related items are already covered, which need additional coordination and which may require specialist modelling, verification or operational evidence.
Frequently Asked Questions
A WELL Rating is based on the WELL Building Standard and focuses on how buildings impact occupant health, comfort and experience through air, water, light, thermal comfort, sound, materials, movement, mind and community.
WELL Certification is the formal process of achieving compliance with the WELL Building Standard through registration, documentation, feature selection and performance verification.
No. WELL is not an energy rating. It focuses on indoor environmental quality and occupant experience, while energy performance is addressed through other compliance and modelling frameworks.
WELL is typically voluntary and driven by client, tenant, investor or workplace requirements rather than building code compliance.
Requirements vary by project but may include documentation, design strategies, policies, testing, monitoring and performance verification across WELL concepts such as air, water, light and comfort.
WELL focuses on occupant health and indoor experience, while NABERS measures operational performance such as energy, water, waste and indoor environment performance.
Yes. WELL can be applied to existing buildings, fitouts and operational environments where occupant experience is influenced by building use and management.
Yes. Thermal comfort is part of WELL and includes temperature, humidity, air movement, HVAC performance, glazing, shading and occupant experience.
Yes. WELL considers daylight, electric lighting, glare control, visual comfort and how occupants experience light within indoor spaces.
Building performance modelling helps predict comfort, airflow, daylight and environmental conditions, supporting better-informed WELL-related design decisions.
Reading Path
WELL Rating can be approached from several directions depending on where the project is in its lifecycle. Some teams need to understand the certification pathway. Others need to clarify indoor environmental quality, compare WELL with other rating systems, or review how the existing building is performing in use.
Start here
Begin with what WELL Rating is, how it relates to WELL Certification and why it is different from an energy-only pathway.
Performance layer
Look at how air, light, comfort, sound, materials and operations shape the experience of people inside the building.
Compare frameworks
Compare WELL with NABERS, Green Star and other performance frameworks so the role of each rating system is clear.
Existing assets
Review how WELL can relate to occupied buildings, tenancy fitouts, maintenance, monitoring and ongoing management.
Project Review
Send the available project brief, plans, fitout information and wellbeing or certification objectives for an initial review. Certified Energy can help determine how WELL may apply and which indoor environmental quality considerations are likely to shape the project.
Early review can help coordinate thermal comfort, daylight, ventilation, indoor air quality, acoustics and operational performance with the architectural design, building systems, tenant requirements and broader commercial sustainability strategy.
Last reviewed: June 2026. This page is maintained by Certified Energy as part of its Commercial Performance Knowledge Hub.
