Enquiry received
Your enquiry has been received and will now be reviewed by our team. We will assess the information provided, confirm the appropriate next step and contact you as soon as the initial review is complete.
What Happens Next
Every enquiry is reviewed by one of our experienced consultants before we provide advice, request additional information or prepare a quotation. This ensures you receive the most appropriate assessment for your project.
01
Our team reviews the information you have submitted and identifies the services required for your project.
02
If additional documentation is required, we'll let you know exactly what is needed before commencing your assessment.
03
Once we've completed the initial review, we'll contact you with the next steps, a quotation or any further information required.
Expected Timeframe
Most enquiries are reviewed within one business day. Once we have considered your project information, we will contact you with the appropriate next step, a quotation or a request for any additional documentation required.
Enquiries submitted outside business hours, on weekends or on public holidays will be reviewed on the next business day.
Preparing Your Assessment
The information required will depend on the service, project stage and approval pathway. If anything further is needed, our team will explain exactly what to provide.
Depending on your project, this may include:
There is no need to resend documents already included with your enquiry.
Need Assistance?
For urgent project matters or questions about information you have already submitted, contact Certified Energy and reference your project address or company name.
Phone
Office Hours
Monday to Friday, 8:30 am to 5:30 pm
Every Project Is Different
No two projects are exactly the same. Before recommending an assessment or preparing a quotation, our consultants review your project information to understand the relevant compliance pathway, project stage and technical requirements.
This review helps ensure you receive accurate advice, an appropriate scope of work and a solution tailored to your project rather than a generic quotation.
Why Certified Energy
Certified Energy supports homeowners, architects, building designers, builders and developers with practical advice across residential energy assessment, commercial compliance and building performance modelling.
20,000+
Residential energy assessments completed
Accredited specialists
Experienced NatHERS assessors and sustainability consultants
Australia wide
Supporting residential and commercial projects across Australia
Integrated expertise
Residential, commercial and performance modelling capability within one team
Continue Exploring
Our knowledge hubs explain the most common residential, commercial and building performance pathways in more detail.
Residential Energy Efficiency
Explore NatHERS, Whole of Home, BASIX and residential building compliance.
Commercial Building Compliance
Learn about Section J, JV3 and performance based compliance pathways.
Building Performance Modelling
Understand CFD, daylight, thermal comfort and related modelling services.
Sustainable Building Certification
Explore Green Star, Passive House, embodied carbon and sustainability frameworks.
Thank You
Thank you for considering Certified Energy. Our team will review your enquiry carefully and contact you once the initial project review is complete.
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